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Talk “It’s not a bug it’s a feature — the Customer Support perspective on the product development“
Talk “It’s not a bug it’s a feature — the Customer Support perspective on the product development“, Product-Led Growth Conference…
Tips on how to build a local Support Driven Community from scratch
Each local ecosystem is unique and has its own dynamic. You know better than everyone in your town, your country,…
7 reasons your company needs a knowledge base
Your company sells products online or you build a web / mobile application. You certainly receive daily lots of support…
Interview by Lucy Xu -Navigating Customer Success with Georgia Tsiamanta
Creating and selling your product is the first step in building a business. The next step — a vital one…
How to successfully onboard your customers. Tips and insights for SaaS companies and e-shops
On Thursday, April 26, 2018, we’ve organized the 2nd Athens Support Driven Meetup! My talk was about “How to successfully onboard…
Greek
Product Led Growth Conference: Make the transition
Το Product-Led Growth Conference ανέδειξε το μέλλον των SaaS, παρουσιάζοντας τις βέλτιστες πρακτικές παγκοσμίως μέσω case studies και προσεγγίσεων που…
Tools to skyrocket your customer support in 5 simple steps – Γεωργία Τσιαμαντά
Ομιλία με θέμα “Tools to skyrocket your customer support in 5 simple steps” στο Track B του WordCamp Thessaloniki 2019. Όλοι…
Θεματικά Εργαστήρια Ψηφιακής Επιχειρηματικότητας από τα Κέντρα «microSTARS” του ΚΕΠΑ
Στο πλαίσιο της ενημέρωσης των επιχειρήσεων για ζητήματα ψηφιακής επιχειρηματικότητας τα Κέντρα Επιχειρηματικής Ανάπτυξης «microSTARS» του ΚΕΠΑ, διοργάνωσαν στη Θεσσαλονίκη και στην…